Students should follow the appropriate Stanford grievance procedure based on whether their concern is academic or non-academic, may not refile the same issue under multiple processes once addressed, and can also contact the California Bureau for Private Postsecondary Education for external review.
General information about Stanford’s grievance procedures may be found in Student Grievances. The following policy is subject to periodic review and modification.
Stanford provides multiple grievance processes for students to address unfair, improper, or discriminatory treatment, with the Student Non-Academic Grievance Procedure overseen by the Director of the Diversity and Access Office for certain individual concerns. Students are encouraged to seek informal resolution first, then file a timely written grievance if needed, with the option to appeal to the Provost, while continuing to meet academic obligations and being protected from retaliation.
Stanford prohibits age discrimination under the Age Discrimination Act of 1975 and directs concerns to the Director of the Diversity and Access Office, who oversees investigation and resolution of formal grievances. Complaints must be submitted in writing within established timelines, may be appealed to the Provost, and are reviewed based on fairness, proper procedures, and reasonable decision-making, with protections against retaliation.
Under Family Educational Rights and Privacy Act of 1974, students have the right to access and request amendments to their education records, control most disclosures of their information (with certain legal exceptions), file complaints, and manage directory information, while Stanford University outlines processes for exercising these rights and notes limited circumstances for sharing information with parents and using student images.
The Office of the University Registrar can provide confirmation of registration, enrollment, or degree status upon request by the student. Certification of full- or part-time enrollment cannot be provided until after students are enrolled for the quarter in question. After conferral, students can verify an awarded degree through an official transcript or degree certification.
Stanford University provides equal access to all students regardless of protected characteristics and prohibits unlawful discrimination, harassment, and sexual misconduct in all programs and activities. This policy applies both on and off campus, including overseas programs, and includes protections based on shared ancestry or ethnic characteristics.
Students who believe they have been subjected to unlawful discrimination on the basis of disability, or have been denied access to services or accommodations required by law, have the right to file a complaint using the Americans with Disabilities (ADA)/Section 504 Grievance Procedure.
Stanford complies with Title IX, prohibiting sex-based discrimination, and directs concerns to the Title IX Coordinator, who oversees investigations, provides support and accommodations, and manages grievance procedures. Individuals may also seek external review through the U.S. Department of Education’s Office for Civil Rights.
Stanford complies with Title VI, prohibiting discrimination based on race, color, and national origin, and directs concerns to the Director of the Diversity and Access Office. Complaints are addressed through the Student Non-Academic Grievance Procedure.
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